Refund Policy

Effective Date: 12/06/2025
Website: https://openestore.com
Brand: Pregloria
Contact Email: support@openestore.com

1. Overview

At Pregloria, we sell digital products delivered electronically through openestore.com.

Due to the nature of digital products, all sales are generally final and non-refundable once the product has been accessed, downloaded, or delivered.

By purchasing from our website, you agree to this Refund Policy.

2. Digital Products – No Refunds

Because digital products cannot be returned:

  • We do not offer refunds once a product has been downloaded or accessed.

  • We do not offer refunds for change of mind.

  • We do not offer refunds for accidental purchases.

  • We do not offer refunds due to lack of technical knowledge required to use the product.

Please review the product description carefully before completing your purchase.

3. Exceptions (Limited Cases)

We may offer a refund only under the following circumstances:

  • You were charged multiple times for the same product.

  • You did not receive access to the product due to a verified system error.

  • The product file is corrupted or unusable and we cannot resolve the issue.

To request a review, please contact us within 7 days of purchase at:

📧 support@openestore.com

Include:

  • Your full name

  • Order number

  • Date of purchase

  • Description of the issue

We reserve the right to approve or deny refund requests at our discretion.

4. Chargebacks & Payment Disputes

If you initiate a chargeback or payment dispute without contacting us first:

  • We reserve the right to revoke access to the digital product.

  • We may restrict future purchases.

  • We may provide proof of download/access to the payment provider.

We encourage you to contact us first so we can resolve the issue quickly.

5. Exchanges

Because we sell digital products, we do not offer physical exchanges. If you experience technical issues, we will make reasonable efforts to assist you.

6. Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Changes will take effect immediately upon posting on this page.

7. Contact Us

If you have questions about this Refund Policy, please contact us:

Pregloria
Website: https://openestore.com
Email: support@openestore.com