Privacy Policy

Last Updated: July 15, 2026

Welcome to Crafway (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase our digital crochet patterns.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Billing information
  • Order history

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Cookies and analytics data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver digital products
  • Respond to customer support requests
  • Improve our website and services
  • Prevent fraud and unauthorized activity
  • Send order confirmations and important updates
  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Digital Products

All products sold on Crafway are digital downloads. No physical items are shipped.

After successful payment, your purchased files will be available for download according to your account and order details.

4. Payments

Payments are securely processed through trusted third-party payment providers. We do not store your full credit card or payment information on our servers.

5. Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze website traffic
  • Enhance your browsing experience

You can disable cookies through your browser settings, although some website features may not function properly.

6. Analytics

We may use analytics tools to understand how visitors interact with our website. This information helps us improve our products, content, and overall user experience.

Analytics data is collected anonymously whenever possible.

7. Email Communications

If you contact us or place an order, we may send emails regarding:

  • Order confirmations
  • Download information
  • Customer support
  • Important account or policy updates

If you subscribe to our newsletter, you may receive promotional emails. You can unsubscribe at any time using the link included in our emails.

8. Data Security

We take reasonable security measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services

Our website may use trusted third-party services such as:

  • Payment processors
  • Website hosting providers
  • Analytics services
  • Email service providers

These providers process information only as necessary to perform their services.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict certain processing activities
  • Withdraw consent where applicable

To exercise these rights, please contact us.

11. Children’s Privacy

Crafway is not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Crafway

Email: support@crafway.com

Website: https://crafway.com

Thank you for trusting Crafway. We are committed to protecting your privacy and providing a safe, enjoyable shopping experience.